Privacy Policy

Last updated: June 22, 2026

Culians operates this store and website, including all related content, features, products, and services (the "Services"). Our store is powered by Shopify, which helps us provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or buy from the Services, or otherwise communicate with us. If our Terms of Service and this Privacy Policy ever conflict, this Privacy Policy governs how your personal information is collected, processed, and disclosed.

Please read it carefully. By using the Services, you confirm that you have read and understood how we handle your information as described here.

Personal Information We Collect

When we say "personal information," we mean information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified information. Depending on how you use the Services, where you live, and what the law allows or requires, we may collect or process the following, including inferences drawn from it:

  • Contact details: your name, billing and shipping addresses, phone number, and email address.
  • Financial information: payment card and financial account numbers, transaction details, form of payment, and payment confirmations.
  • Account information: your username, password, security questions, preferences, and settings.
  • Transaction information: items you view, save, add to your bag, or buy, return, exchange, or cancel, and your past orders.
  • Communications: anything you include when you contact us, such as a customer support message.
  • Device information: your device, browser, and network details, your IP address, and other unique identifiers.
  • Usage information: how and when you interact with the Services.

Where We Collect It From

We collect personal information from:

  • You, when you create an account, use the Services, contact us, or otherwise provide it.
  • Automatically, from your device when you use the Services, through cookies and similar technologies.
  • Our service providers, when they collect or process it on our behalf.
  • Our partners and other third parties.

How We Use Your Personal Information

Depending on how you use the Services, we may use your personal information to:

  • Provide, tailor, and improve the Services. To fulfil our contract with you: process payments and orders, manage your account, remember your preferences, arrange shipping, handle returns and exchanges, enable reviews, recommend related products, and improve the Services.
  • Market and advertise. To send you marketing by email, text, or mail, and to show you relevant online advertising, including based on what you have viewed or purchased.
  • Keep things secure and prevent fraud. To authenticate your account, secure payments, and detect or act on fraudulent, illegal, or unsafe activity. You are responsible for keeping your account details safe, so please do not share your username or password.
  • Communicate with you. To provide customer support and maintain our relationship with you.
  • Meet legal obligations. To comply with the law, respond to valid legal requests, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for the purposes described in this policy, including:

  • To Shopify and other vendors who provide services on our behalf, such as IT, payment processing, analytics, customer support, cloud storage, and fulfilment and shipping.
  • To business and marketing partners who help us advertise to you. For example, we use Shopify to support personalized advertising based on your activity across different merchants and websites. These partners use your information under their own privacy notices. Depending on where you live, you may tell us not to share your information for targeted advertising. You can opt out here.
  • When you ask or consent, such as to ship your order or when you use social media or login integrations.
  • Within our corporate group.
  • In connection with a business transaction, such as a merger or bankruptcy, to meet legal obligations, enforce our terms, and protect our rights and the rights of others.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes information about your use of the Services to provide and improve them. Information you submit may be shared with Shopify and with third parties that may be located in countries other than where you live. We also use certain Shopify enhanced features that draw on data from your interactions with our store, other merchants, and Shopify. For those features, Shopify is responsible for processing your personal information, including responding to requests about your rights. To learn how Shopify uses your information, see the Shopify Consumer Privacy Policy. Depending on where you live, you can exercise certain rights through the Shopify Privacy Portal.

Third Party Websites and Links

The Services may link to websites run by third parties. If you follow those links, please review their own privacy and security policies. We are not responsible for the privacy, security, or content of sites we do not control. Information you share in public or on third-party social platforms may be visible to others. A link from us does not imply endorsement unless we say so.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has given us their information, contact us using the details below and we will delete it. As of the date of this policy, we do not knowingly "sell" or "share" (as those terms are defined by applicable law) the personal information of anyone under 16.

Security and Retention

No security measures are perfect, and information sent to us may not be secure in transit, so please do not use unsecure channels to send us sensitive information. How long we keep your personal information depends on factors such as whether we need it to maintain your account, provide the Services, meet legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute, apply only in certain cases, and we may decline a request where the law allows.

  • Access or Know. Request access to the personal information we hold about you.
  • Delete. Request that we delete it.
  • Correct. Request that we correct inaccurate information.
  • Portability. Request a copy of your information, or that we transfer it to a third party, in certain cases.
  • Opt Out of Sale, Sharing, or Targeted Advertising. Depending on where you live, opt out of the "sale" or "share" of your information, or its use for targeted advertising. You can opt out here. If you visit our website with Global Privacy Control enabled, we will treat it as an opt-out request for that device and browser, and for your account if we can match it. Learn more at globalprivacycontrol.org. We do not respond to other "Do Not Track" signals.
  • Manage Communication Preferences. Opt out of promotional emails at any time using the unsubscribe link in our emails. We may still send non-promotional emails about your account or orders.

If you live in the United Kingdom or European Economic Area, you may also have these rights, subject to local law:

  • Object to or Restrict Processing. Ask us to stop or limit how we process your information for certain purposes.
  • Withdraw Consent. Where we rely on your consent, withdraw it at any time. This does not affect any processing we carried out before you withdrew.

You can exercise these rights where shown on the Services or by contacting us using the details below. To learn how Shopify handles your information and any related rights, visit privacy.shopify.com/en. We will not discriminate against you for exercising your rights. We may need to verify your identity first, as the law allows. You may use an authorized agent, who must provide proof that you authorized them, and we may still ask you to verify your identity with us. We will respond within the time the law requires.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below. Depending on where you live, you may appeal our decision by contacting us, or lodge a complaint with your local data protection authority. In the EEA, you can find the relevant authorities here.

International Transfers

We may transfer, store, and process your personal information outside the country where you live. If we transfer it out of the European Economic Area or the United Kingdom, we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses, or the UK equivalent, unless the destination country is recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the updated version here, revise the "Last updated" date, and provide notice where the law requires.

Contact

If you have questions about this Privacy Policy or our privacy practices, or you would like to exercise your rights, email us at info@culians.com or write to us at Culians LLC, 418 Broadway #7191, Albany, NY 12207, United States. For the purposes of applicable data protection law, we are the data controller of your personal information.